Standard T&C

Professional Services:

General

These Terms & Conditions are for general information only. All our assignments are subject to a personalised professional engagement letter that outlines the terms and conditions specific to that engagement. Unless otherwise stated the following apply:

Confidentiality

Any information acquired by us in the course of our engagement is subject to strict confidentiality requirements. Information will not be disclosed by us to other parties except as required or allowed for by law or professional standards, or with your express consent.

Commission disclosure

As accredited consultants, Info/Max Accountancy may from time to time receive commission, rebates or discounts on sales of and subscriptions to Xero, MYOB, and other software products, or third party services.

Intellectual property

All software and intellectual property remain our property until we receive payment in full. We retain the copyright to all training manuals and any other written material, unless agreed otherwise in writing.

Fees and disbursements

We set out the basis of our professional fees in our quote and letter of professional engagement. Unless otherwise agreed, our fees may either be a fixed amount for the job or task, or based on the nature, complexity and time spent on the assignment and the qualifications of the consultants. Where the client’s business is located outside of the Sydney CBD, travel time and costs will be charged. Other disbursements and out-of-pocket costs are charged at cost. Services performed after hours or on weekends may attract a premium as appropriate.

Professional liability

Our liability is limited by a scheme approved under Professional Standards Legislation. Further information on the scheme is available from the Professional Standards Councils’ website: http://www.professionalstandardscouncil.gov.au

Services

Our professional services may be carried out at your premises, at our offices, online or by phone. Our time charge apply to all time during which a consultant is engaged on your assignment. This includes consulting, travel, attendance at meetings and conferences, research, drafting and reading documents, waiting time at client’s premises, and telephone calls.

Payment terms

We require payment on the issue of our invoice. Our preferred payment method is by Electronic Funds Transfer (EFT) directly to our designated bank account. We also accept Visa, MasterCard and American Express using the secure eWay gateway. Credit card payments are subject to a 2% accounting fee.